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DANA deposit and withdrawal

DANA is one of the most popular e-wallet options for players on beras. To deposit via DANA, log into your account, select "Deposit," and choose DANA from the payment method list. Enter your desired amount — we accept deposits in descriptive ranges from modest to substantial sums depending on your account tier and verification status. Confirm the transaction, and you will be redirected to the DANA app or web interface to authorize the payment. Once approved, funds appear in your beras account within subject to verification. Withdrawals to DANA follow a similar process: select "Withdraw," enter the amount, and confirm. Your DANA wallet receives the funds within subject to verification after our verification checks complete. DANA transactions are encrypted and do not incur additional fees from beras.

Many players in Jakarta, Surabaya, and Bandung prefer DANA for its speed and ease of use. The platform supports both new and existing DANA users. If your DANA account is not yet linked to beras, you can do so during your first deposit attempt. Ensure your DANA account is verified and has sufficient balance for deposits. For withdrawals, your DANA wallet must be active and in good standing. If a DANA transaction fails, contact our support team with your transaction ID, and we will investigate the issue within one business day.

OVO and GoPay usage

OVO and GoPay are widely used payment methods on beras, particularly among players in Medan and Semarang. Both wallets require account verification before you can link them to beras. To deposit via OVO or GoPay, log into your account, select "Deposit," and choose your preferred wallet. Enter the amount and confirm. You will be taken to the OVO or GoPay app to authorize the payment. Deposits typically complete within subject to verification. Withdrawals work the same way: select "Withdraw," choose OVO or GoPay, enter the amount, and confirm. Funds are transferred within subject to verification after verification. Both payment methods are secure and do not charge beras users additional fees.

KYC verification is required before your first withdrawal to either wallet. Ensure your OVO or GoPay account is linked to a valid phone number and has passed identity verification. If you encounter issues linking your wallet, verify that your phone number matches the one registered with beras. Our support team can assist with wallet linking errors or transaction delays. OVO and GoPay are ideal for players who prefer mobile-first payment experiences and quick transaction times.

BCA, Mandiri, BRI, BNI virtual account

Bank virtual accounts (VA) offer a secure alternative for players who prefer traditional banking channels. When you select a bank VA option on beras, we generate a unique account number for your deposits. Transfer funds from your personal bank account to this VA number using your bank's mobile app or online banking portal. The transfer typically completes within subject to verification, and funds appear in your beras account shortly after. Withdrawals to a bank VA require you to provide your personal bank account details during the KYC process. Once verified, withdrawals are processed to your registered account within subject to verification. BCA, Mandiri, BRI, and BNI are all supported, giving you flexibility in choosing your preferred bank.

Virtual accounts are ideal for players who want to maintain a clear separation between their personal banking and gaming activity. No additional fees are charged by beras for VA deposits or withdrawals, though your bank may apply standard transfer fees. If a VA transfer does not credit within the expected window, check your bank's transaction history to confirm the payment was sent. Contact our support team with your bank transfer reference number, and we will trace the transaction. VA withdrawals are processed only to the bank account you verified during KYC, protecting your funds from unauthorized transfers.

Fees, limits and verification

beras does not charge deposit or withdrawal fees to players. However, your payment provider (DANA, OVO, GoPay, or your bank) may apply standard transaction fees depending on your account type and the transaction size. Deposit and withdrawal limits vary based on your account verification level and tier status. New accounts typically have lower limits until KYC is completed. Once you submit and pass identity verification, limits increase. VIP tier players enjoy higher daily and monthly limits. Specific limit amounts are displayed in your account settings under "account preferences" and "Withdrawal Limits." KYC verification requires a valid government-issued ID and proof of address. The verification process typically completes within subject to verification to 2 hours. If your documents are rejected, our support team will explain the reason and allow you to resubmit. Verification is mandatory before your first withdrawal to ensure compliance with local regulations.

Account security is tied to verification status. Two-factor authentication is optional but recommended for all players. Enabling 2FA adds an extra layer of protection to your account and is required for certain high-value transactions. Your verification documents are encrypted and stored securely. beras does not share your personal information with third parties except where required by law. Review our privacy policy for full details on data handling and retention.

Resolving a stalled transaction

If a deposit does not credit to your beras account within the expected timeframe, first check your payment method's transaction history to confirm the payment was sent. If the payment shows as successful on your end but has not appeared in beras, log into your account and check the "Transaction History" section. Pending deposits are listed there with their status. If the deposit remains pending after subject to verification, contact our support team via email with your transaction ID, payment method, and the amount. Provide a screenshot of the payment confirmation from your payment provider. Our team will investigate and either credit the funds manually or guide you through a refund process. Most stalled deposits are resolved within 24 hours.

Withdrawals can occasionally be delayed if additional verification is required. Large withdrawals or those from newly verified accounts may undergo a standard review process lasting 1–3 hours. You will receive a notification in your account if additional information is needed. Respond promptly to any verification requests to avoid further delays. If a withdrawal is under review longer than expected, contact support with your withdrawal request ID. Provide details about the transaction and any relevant account changes. Our team will prioritize the review and update you on the status. In rare cases, a withdrawal may be declined if it fails verification checks; in such cases, funds are returned to your account, and support will explain the reason.